A Study on the Adoption of Digital Technologies by Government Organizations in the Information Age

HU Ying

Business School University of Shanghai for Science and Technology, Shanghai, 200093 ;

Abstract: Digital technologies including cloud computing, big data, and AI are reshaping government governance. Based on the TOE framework, this paper explores the logic and pathways of government digital technology adoption, analyzing key factors in three dimensions: technological (maturity, security, interoperability), organizational (leadership, resources, culture), and environmental (policies, social demands). It identifies core challenges such as system integration barriers, security risks, organizational resistance, policy lag, and the digital divide, and constructs an integrated countermeasure system covering technology governance, organizational transformation, and inclusive ecosystem building. The findings confirm that government digital adoption is a multidimensional, systemic process governed by the "factor-challenge-countermeasure" logic, providing a practical roadmap for digital transformation and validating the TOE framework’s effectiveness in this field.

Keywords: Technology Adoption; Digital Technology; Government Organizations; TOE Framework; Digital Transformation; Integrated Countermeasures

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